Keeping Track

This is the index page of the Keeping Track section. We’ll be adding to this over time.

We want to keep track of how long complaints to and other interactions with the Data Protection Commission are taking.

We’d also like to have a better idea of common problems people are encountering when they contact data controllers in Ireland and try to exercise their data protection rights.

Complaints to the Data Protection Commission

Decisions by the Data Protection Commission

Name & Description

April 2020:
A decision by the DPC concerning a Subject Access Request to a telecommunications service provider

A phone company has to tell a subscriber whether or not retained data was accessed by the police unless it can show actual prejudice to prevention, detection or investigation of offences.

Help us

If you have a story about an interaction with a data controller or the DPC which you think we’d be interested in hearing, get in touch!


Data Protection Fundamentals (basics, definitions and more …)
Your Rights (all your data protection rights: access, information, rectification and more …)
In More Detail (explorations and explanations of data protection concepts …)
Keeping Track (tracking Subject Access Requests and complaints to Supervisory Authorities …)